Q. What Does Excellent Care With Compassion Mean?

A. It means each one of our patients are seen EVERY day, 7 days a week. It means we treat our patient just as if they were our own mother or father. It means we take care of the entire family. We will help with meals, travel, errands, and anything else we can do to accommodate a family during a challenging time. Columbia Hospice is 24 hours a day, 7 days a week.

Q. Can I go on Columbia Hospice improve and then go off hospice??

A. Yes, sometimes all a patient needs is a break from pain and the extra comfort we provide. We can't work miracles but some patients do return to regular care. Being on Columbia Hospice does not mean giving up hope.

Q. If I go on Columbia Hospice can I stay in my own home?

A. Yes, sometimes all a patient needs is a break from pain and the extra comfort we provide. We can't work miracles but some patients do return to regular care. Being on Columbia Hospice does not mean giving up hope.

Q. When is the right time to ask about hospice?

A. Now is the best time to learn more about hospice and ask questions about what to expect from hospice services. Although end-of-life care may be difficult to discuss, it is best for family members to share their wishes long before it becomes a concern. This can greatly reduce stress when the time for hospice is needed. By having these discussions in advance, patients are not forced into uncomfortable situations. Instead, patients can make an educated decision that includes the advice and input of family members and loved ones.

Q. Does Columbia Hospice Care have a licenses and have they been through state and federal inspections,?

A. Yes. Columbia Hospice Care has been inspected by the State and after their first inspection Columbia Hospice Care received a State license from the Arizona Department of Health Services. In addition, Columbia Hospice Care has a CHAP certificate. CHAP, through "deeming authority" granted by the Centers for Medicare and Medicaid Services (CMS), determined we met the Medicare Conditions of Participation and CMS Quality Standards. Columbia Hospice Care passed this stringent federal inspection on the first inspection. Not many hospices can claim they passed both State and Federal inspections after the first inspection. Columbia Hospice Care takes pride in being compliant and providing the best care to patients.

Q. Will I be the only hospice patient that the Columbia Hospice Care staff serves?

A. Every Columbia Hospice Care hospice patient has access to our hospice volunteer, registered nurse, social worker, home health aide, and chaplain (also known as the interdisciplinary team). For each one of our patients and family, our team writes a care plan with the patient/family that is used to make sure the patient and family receive the care they need from the team.